Case Study: Rapid Response Cleaning

Professional Cleaning in an Emergency

One hour response saves RG Construction thousands.

Who is the Client and what business are they in?

RG Group, construction company.

When Did This Project Start And When Was It Completed?

RG Group are building an 800 bedroom student accommodation block over 24 floors.

The build started in June 2015, full handover September 2016. This incident happened on Friday 15th April 2016.

What Problem Did The Client Have?

They called at lunchtime to inform us that a water pipe had burst on the 10th floor and help was needed with the clean-up to avoid damages to surfaces and furniture.

What Actions Were Taken To Solve The Problem?

16 people were sent to site and arrived within one hour of the request.

They used dehumidifiers, heaters and wet vax to solve the problem.

What Were The Results?


Avoided damages to furniture and surfaces saving the company thousands of pounds


What the Customer said about Cleaning Operations’ work


Very impressive response – this sort of commitment, from the staff of CO UK, has never been experienced before with other companies.


What Cleaning Operations said about the customer’s project


The clean-up operation was a success and our client was extremely impressed with our work as this had saved them many hundreds of pounds in damages.


For Cleaning Operations this project was very demanding in terms of deadlines but we have an excellent relationship with the project manager who keeps an very open line of communication with us



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Latest Case Study

One Hour Response Saves RG Construction Thousands

Rapid Response Cleaning – our ability to quickly gather a team is demonstrated in this case study. A burst pipe on 10th floor looked like it was going to cause widespread damage during the construction process. We needed to act quickly…